A LITTLE CLARITY
Good questions.
Straightforward answers.
Getting to know each other starts here. If there’s something else on your mind, let’s talk.
Home checkups, reporting, and additional services by arrangement.01 / GETTING STARTED
Getting started
What services do you offer?
Our flagship service is home checkups and reporting. We also consider additional small tasks at our discretion, agreed individually and billed hourly. Tell us what you have in mind so we can discuss scope, availability, and fees before service begins.
Which areas do you serve?
TrueView is based around Nayarit. Include your town or general property location in your inquiry so we can discuss whether an arrangement is possible. You do not need to send a full street address to get started.
How are pricing and payment handled?
Fees, payment arrangements, and any additional costs should be confirmed directly as part of your service agreement. This website does not take payments or make an automatic booking.
Can I request small additional tasks?
Yes. Describe the task in your inquiry. Additional services are considered individually at our discretion and billed hourly when agreed. Sending a request does not confirm that a task is accepted or authorize work to begin.
02 / VISITS & ARRANGEMENTS
Visits & arrangements
Can I arrange visits while I’m away?
Tell us what you need checked, how often you have in mind, and how you would like to receive updates. Visit frequency, access arrangements, and reporting should be agreed directly before a schedule is confirmed.
What does a home checkup include?
A checkup should follow the scope and checklist agreed for your property. The website does not define a universal inspection package or replace a specialist assessment. Tell us which areas or concerns you would like to discuss.
What happens if something needs attention?
Before visits begin, discuss who should be contacted, what should be reported, and what approvals are needed for any additional work. An inquiry does not authorize repairs or spending on your behalf.
Can I request urgent or after-hours help?
Confirm any urgent or after-hours requirements directly before relying on a service arrangement. The website form is not an emergency channel and does not provide immediate assistance. Contact the appropriate local emergency service if there is an immediate danger.
03 / PRIVACY
Privacy
What should I include in my first message?
Your name, email address, a brief description of the help you need, and optionally your town are enough. Please do not include passwords, alarm codes, keysafe combinations, travel dates, or detailed property access instructions.
How is my contact information used?
The proposed form is intended only to handle inquiries and replies, without newsletter enrollment or advertising trackers. The full privacy notice will identify the confirmed business contact and processing arrangements before the form is activated.
LET’S MAKE IT SIMPLE